Disclosures

Neal McIntosh FSP1009759

Name: Neal McIntosh

FSP Number: FSP1009759

Phone: 0210320067

Email: neal@rapson.co.nz

Address: 7/30 Willow Street, Tauranga, 3144

Our company:

I am a financial adviser and provide advice on behalf of Rapson Loans & Finance (FSP1009759, trading as Rapson Loans & Finance Ltd) which is a Financial Advice Provider (FAP) with a Class 2 licence regulated by the Financial Markets Authority to provide financial advice. Both Rapson Loans & Finance and I are registered on the financial services provider registry which can be viewed at fsp-register.companiesoffice.govt.nz

I can provide advice on:

I provide financial advice about Mortgages provided by the following product providers:

Bank Lenders:

AIA, ANZ ASB, Bank of China, BNZ, Heartland Bank, KiwiBank, SBS Bank, The Co-Operative Bank, TSB, Westpac

Non-Bank Lenders:

• Abcom Finance

• Apricity

• ASAP Finance

• Avanti Finance

• Basecorp

• Better Finance

• Bizcap

• Bridging Finance Group

• Click Capital Loans

• Cressida Capital

• DBR Property Financiers

• Fico Finance

• First Mortgage Trust

• Finbase

• Fortis Capital

• FundTap

• Funding Partners – CFML loans

• General Finance

• Homesec

• Joint Equity

• Killarney Capital

• Liberty Financial

• Line Capital

• Marac Finance

• Merx Finance

• Metro Finance

• Midlands Funds

• NZMS

• NZCU

• Pepper Money

• Plus Finance

• Property Funding

• Prospa

• Omega Capital

• Oxford Finance

• Resimac

• Select Home loans

• Select Asset

• Silver Harbour Capital

• SOS

• Southern Cross

• Southern Cross Partners

• Spiers Finance

• Summit Capital

• UDC

• Unity Credit Union (formerly The Credit Union)

• Xceda Finance

• Zagga

Our fees and costs:

Rapson Loans & Finance Ltd can charge a fee for the financial advice that is provided to you. The fee charged will depend on the nature of the financial advice and service that we provide.

Our advisers can charge on an hourly charge or;

For lending, a percentage of the loan amount applied for.

The exact fees we will charge will be confirmed at the time the advice is provided. All of our fees are payable within 7 business days from the date you receive the Invoice.

Our commissions:

For Mortgages, Rapson Loans & Finance Ltd receive a commission from the lenders through which we place business. The amount of the commission we receive depends on the amount and the type of the lending. Typically, we receive an upfront initial commission of between 0.50%-3% of the lending amount. 

Some lenders provide ongoing commission between 0.15%-0.20% of the outstanding principal while loan is in force with them. We will provide more specific details of these commissions once we have talked to you and understand your needs.

For Insurances, Rapson Loans & Finance Ltd are paid in the form of commission from the insurers through which we place business. The amount of the commission we receive depends on the Annual Premium. Typically we receive an upfront initial commission of between 140%-220% of the annual premium and an annual ongoing commission of between 5-10% for every year the policy is in force. We will provide more specific details of these commissions at the time our advice is given.

I can refer clients to Sweeny Townsend Insurance Brokers and Robert Huggins for all General Insurance Needs and in return, we receive a referral fee of 30% of the Total Commission paid to the Advisor on company premium only. For Company premiums we receive; Material damage, assets, loss of profits – 20-24%, Liabilities like builders’ risk – 20%, Commercial vehicles – 10-12% commission.

To ensure I prioritise your interests:

• I follow an advice process at Rapson that ensures our recommendations are made appropriately, based on clients’ goals and circumstances.

• I undergo annual training about how to manage conflicts of interest.

• Rapson maintains registers of conflicts of interests and the gifts and incentives we receive. These registers are monitored regularly, and additional training is provided as required.

Complaints Process:

If you are not satisfied with my service or financial advice, please tell us as soon as possible.

Call: 07 577 1209

Write to: PO Box 348, Tauranga 3110

When Rapson receive a complaint:

They will consider your complaint and let you know how they intend to resolve it. Where possible, they try to resolve your complaint immediately. If they are unable to resolve your complaint immediately, they will acknowledge your complaint within 2 business days. Rapson's may contact you to get further information about your complaint.

Rapson’s aim to resolve complaints within 20 business days of receiving them. If they need more time to investigate your complaint, they will let you know when you can expect to receive a response to your complaint. They will contact you by phone, email or letter to let you know whether they can resolve your complaint and how they propose to do so.

If we cannot agree on how to remedy the concern, or if you decide not to use our internal complaints process, you can contact our external disputes resolution scheme, Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service. FSCL has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. FSCL provides a free and independent dispute resolution service that may help to resolve your complaint if we haven’t been able to do so to your satisfaction.

To contact FSCL:

Call: 0800 347 257

Email: complaints@fscl.org.nz

Write to: FSCL PO Box 5967 Wellington